Melissa Agnes, president of Melissa Agnes Crisis Management, is a specialist in online and social media crisis and issues management.
Over the past few years, Melissa has helped companies and organizations, including global organizations, non-profits, government agencies, public and private companies, food industry-related organizations and more, prevent, detect and manage a vast array of online and social media crises and issues. From risk assessments to online crisis planning, training and simulations, Melissa has fast made a name for herself in the industry of digital crisis management and communications.
She is a sought-after University guest lecturer for new courses being developed on social media, digital crisis communications and PR courses.
Melissa has published numerous articles and white papers in trade publications including The Non-Profit Digest and Communication World, as well as various industry blogs. She is also the editor of an acclaimed daily blog on all aspects of your online crisis management.
An active environmentalist, Melissa believes in creating awareness on causes that matter to her, including cyberbullying and individuals and organizations’ online privacy rights. On her downtime, Melissa enjoys snowboarding, sailing, riding on the back of her husband’s Harley, skeet shooting and traveling the world.