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Social Media Crisis Blog by Melissa Agnes
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Editor’s Note: The following is a guest post by Jane Jordan-Meier, author and CEO & president of The Media Skills Academy. If you enjoy learning about this very important topic, don’t forget to check out and register for an invaluable webinar series Jane is hosting starting April 17th. Click here for more information. The CEO is [...]
Note from the editor: This is the second part of a two-part series on the different stages of a crisis, by author and crisis manager, Jane Jordan-Meier. To read the first part of this fascinating series, click here. The Stages approach is not restricted to the media coverage or, indeed, reputation management. There is a [...]
Note from the editor: This is the first part of a two-part series on the different stages of a crisis, by author and crisis manager, Jane Jordan-Meier. Knowing that there are stages of a crisis means that we can predict with confidence what will happen when. We can plan. We can test. We can validate. [...]
Note from the editor: I’m very pleased to be sharing with you a guest post from crisis management trainer, Jane Jordan-Meier, author of The Four Highly Effective Stages of Crisis Management: How to Manage the Media in the Digital Age. The choice of spokespeople in a crisis is critical. How they communicate can be a [...]