Melissa Agnes Crisis Management - Online Crisis Management Firm
Social Media Crisis Blog by Melissa Agnes
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I’m guest-hosting a webinar tomorrow for The Media Skills Academy and let me assure you that it is one you won’t want to miss! Titled, “The Difference Between a Social Media Crisis and a Social Media Issue and How to Avoid a Horror Story”, this webinar will examine multiple case studies while exploring: Why the [...]
As many of you may or may not know, I try to do a couple “Q&A Mondays” a month, where I focus on answering your direct questions on topics and issues regarding any form of your online crisis and issues management. Those of you who have taken me up on my invite to send me [...]
I’m very pleased to be announcing that I will be co-hosting a webinar for the highly acclaimed Media Skills Academy, with the very talented Jane Jordan-Meier, in May! This upcoming webinar series on “How to Manage and Survive a Crisis in the Digital Age”, is one you absolutely won’t want to miss! The entire webinar [...]
I’m super excited to finally be sharing the new Melissa Agnes Crisis Management website with you! It’s been a long work in-progress and it’s finally live! I thought I would take a moment today to introduce to you our new site, since we’ve really focused on creating a resourceful place for all of your online [...]
Last week, Twitter released a new app for creating and sharing short looping videos on the social network, called Vine. Many brands have begun to get creative with the app already, using it for marketing messages and brand engagement (check some out here). But in terms of crisis communications, think of what these 6 second [...]
2013 has arrived! I hope that each and every one of you has spent a nice, relaxing holiday season with your loved ones, and have come back to work ready to conquer this new year with ambition, motivation and passion – I know I sure have! What you can expect from me in 2013 I’m [...]
Something you may not know about me: I LOVE DECEMBER! How could I not? The 18th (today) is my birthday, two days later it’s my husband’s birthday, two days after that it’s our anniversary and then it’s Christmas! Not to mention the lights, the music, the Baileys, the champagne, and the time to repose and [...]
You may have been reading my posts on social media crisis management for a while, or perhaps you’re new to my blog. Either way, I’d love to invite you to connect with me on my other channels so that we can continue to share relevant and useful articles, and most importantly, I’d love to get [...]
Hurricane Sandy is approaching and some of the industry’s leading crisis communicators are offering some excellent advice that I feel is very important to be aware of… and to put into action. Therefore, the following 3 links are absolutely worth your attention: FEMA’s Crisis Management Tips for Hurricane Sandy, by Bernstein Crisis Management Inc. Social [...]
I want to provide you with even more value! That’s why Q&A Mondays are dedicated to you. I get asked many specific questions on the topics of social media crisis management and online reputation management, so I’ve decided to dedicate up to two blog posts each month that answer your specific questions. My goal is [...]