Melissa Agnes Crisis Management - Online Crisis Management Firm
Social Media Crisis Blog by Melissa Agnes
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So this week was the premiere airing of The Crisis Show, and aside from the frustrating technical difficulties we experienced, we’ve really received some great feedback and support from all of you – Thank you! For those of you who missed it and want to attend next week, The Crisis Show airs every Wednesday at [...]
Taylor Guitars is a happening brand! They make a great product, connect with their thousands of loyal fans on a personal and regular basis, and know the power behind a little creativity and a strong real-time communication strategy. I was lucky to have the opportunity to sit down with Chalise Zolezzi, Communications Manager over at [...]
Note from the editor: This is the second part of a two-part series on helping the victims of another company’s social media crisis by providing them with a solution. The first part of this series talks about Bob Taylor, of Taylor Guitars, and how he increased his sales revenue by 25% after helping the victims [...]
Note from the editor: This is the first of a two-part series on helping the victims of another company’s social media crisis and providing them with a solution to their problem. Read the second part of this series here. A crisis is a hectic time for everybody involved. But what about when you’re not involved? [...]