Another week comes to an end, but not without my weekly update of awesome social media crisis related articles you don’t want to miss! Check it out!
Prevent a Social Media Crisis with a Simple Game of Devil’s Advocate
As my friend Tobias Müller so cleverly put it: “When in doubt, leave it out!” A look at how a simple game of devil’s advocate can save you from a social media crisis.
How to Respond to a Facebook Attack
A Facebook attack hits fast and hard. Watch this vlog post and discover how to detect a Facebook attack, the proper ways to respond to one and common mistakes never to make.
5 Mistakes to Avoid in a Social Media Crisis
I see these mistakes being made all the time by brands caught unprepared in the stress of a social media crisis. Read this post and discover what mistakes not to make, so that the repercussions that come along with them don’t happen to YOU.
One Brand’s Social Media Crisis is Another Brand’s Social Media Salvation
After 7 years of court battles, one weekend of social media attacks is what put an end to the open-ended court cases. Discover how Lassonde’s social media crisis was Olivia’s Oasis’ salvation!
Check out this week’s video tip
Risk Assessment: Prepare For and Prevent a Social Media Crisis
Risk assessment should be one of the first strategic steps within your social media crisis plan. Learn how to prevent the preventable and prepare for the unavoidable by watching this week’s video tip!
Some must-reads by other bloggers
10 Social Media Crisis Questions Dole Food Company Failed to Answer
Blog post by SocialFresh.com
This is an extremely well done, thorough post that takes you through the different ways of responding to a social media crisis – on the many different social media platforms.
Social Media and the Athlete in Crisis
Blog post by TheSportsPRBlog.com
This post looks at the personal way an athlete in a crisis should both respond to the attacks and continue to build the relationship they share with their fans and followers.
Have you downloaded my Free Special Report yet?
6 Step Guide to Preparing your Business for a Social Media Crisis
You can’t overcome or prevent a social media crisis without first establishing the right social media and crisis mindset for both yourself and your staff. This free report was written to help you do exactly that! Give yourself a strategic competitive edge by downloading this free special report now!
What was the best read of your week? Share your links with me below!