This Week’s Hot Topics: Great questions, great guest crisis managers and all around greatness!

What a beautiful last week of May we’ve seen! Are you ready for June?

Before you find yourself faced with a new month, be sure to take a look at the great posts that got published this week!

Questionnaire: Should Your Company or Organization Invest in a Social Media Crisis Plan?
Unsure if your company or organization should take the leap and invest in a social media crisis plan? Take my famous questionnaire and find out just how vulnerable – or protected – your brand really is!

Does Saying You’re Sorry in a Social Media Crisis Put you at Legal Risk?
Does saying you’re sorry make you vulnerable to a legal risk, or can it help stop a crisis in its tracks? Find out in this post!

The Future of Crisis Management – Passage from Manager’s Guide to Crisis Management
This is a thought-provoking passage taken directly from Jonathan Bernstein’s Manager’s Guide to Crisis Management book. Where does the future lie with crisis management? This one’s a thinker!

To CEO or Not? Who Makes the Best Spokesperson in a Crisis?
This is a guest post by the talented Jane Jordan-Meier, that looks at the qualities and traits your company’s spokesperson should possess – and it may or may not make your CEO the best candidate!

This Week’s Video of the Week

Real-Time Communication in a Crisis
We know that real-time communication is a must in a social media crisis – with both your customers and fans as well as your internal staff. But what if there’s nothing new to report, then what? This week’s video of the week has the answers!

More great posts by more great crisis managers

Why You Need to Protect Your Clients with a Social Media Crisis Plan
Guest post by Melissa Agnes
I rarely share my own client-crisis experiences, but this one is just too good of an example to pass up! If you were unsure if you should protect your own brand or a client’s brand with a social media crisis plan, this post should help you see the importance and advantages.

Don’t Be Scared, Be Prepared – How to Manage a Social Media Crisis
Post by Jay Baer
This is a presentation about social media crisis recovery from a very talented social media crisis manager, Jay Baer.

Bird Flu Breakout
Post by Jonathan and Erik Bernstein
This post reminds us that just because a crisis may be out of main stream media, it doesn’t mean that it’s gone and over with – you still have to be on alert and ready at all times.

Have you downloaded my special free report yet?

6 Step Guide to Preparing Your Business For a Social Media Crisis
Discover the 6 steps to preparing your business, your team and yourself for a social media crisis. This report is free and loaded with valuable content. Don’t miss out, download your copy now!

Thank you for stopping by this week and sharing all the content that you all so generously share! Have yourself a fabulous weekend and stay tuned for more great posts coming your way next week!

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About Melissa Agnes

Melissa Agnes, president of Melissa Agnes Crisis Management, is a specialist in social media crises and online reputation management.

From evaluating the risk that social media and the Internet present to your organization, to developing a comprehensive social media and online crisis management and communications plan, Melissa offers an array of well-rounded services enabling organizations to empower themselves and their team when it comes to the prevention, detection and management of online crisis situations.

Melissa writes a daily blog on the subject of online crisis management and invites you to connect with her on Twitter and Linkedin.

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