This Week’s Hot Topics: Technicalities Count in a Social Media Crisis

This May has 5 weeks in it and I don’t know about you, but with everything on my plate I’m grateful! However, it’s Friday and that means a roundup of some of the best social media crisis related content published this week. So, in case your busy schedule lead you to miss some of these informative and value-packed posts, this one’s for you!

Real-Time is Now a Social Media Crisis Standard
Gone are the days when you had hours to prepare a news release or send your statement over to the press. Today, a social media crisis happens in real-time and that’s how quickly, not only do you need to respond, but that’s how quickly your market expects you to respond. Discover 4 simple ways to enable your company or organization to meet today’s real-time standards.

Making Good Use of Your Blog in a Social Media Crisis 
Every company and organization should have a blog. Not only does it play a massive role within your content marketing strategy and generating new leads, but it plays a substantial role in helping you regain control of a social media crisis. Within this post, you’ll discover how to strategically use your blog in a crisis.

Dark Websites as a Social Media Crisis Management Strategy (White Paper)
This is a free white paper on dark websites and best practices for using them as a social media crisis management strategy. Discover what a dark website is, the benefits one presents to your social media crisis management plan, best and worst practices and much more within this free white paper.

Tech Savvy Skills You Need To Acquire Before a Social Media Crisis (Checklist)
What would you do if you needed to stream your Twitter feed to your corporate website in the midst of a social media crisis, and your web developer was unreachable? This post covers the essential development skills you need to acquire before a social media crisis, so that you aren’t left vulnerable and unprepared when you find yourself faced with one.

This week’s video tip of the week

Your Social Media Crisis Policy
Discover what your social media crisis policy is, why you need one and what to include within it, in this week’s video tip of the week.

More great posts by other crisis and media bloggers

A Wiki of Social Media Monitoring Solutions
This is an excellent find by Gerald Baron, who found it through Kim Stevens. Every social media monitoring tool that exists has pretty much been added to this Wiki. This is definitely one for your bookmarks!

Favorite Social Media Management Tools For Small Business
Post by Jess Ostroff
This is another great resource for social media monitoring tools. It’s a thorough and complete walk-through of the best monitoring tools out there, geared for small businesses.

Handling Negative Criticism
Post by Jonathan and Erik Bernstein
This is a great, to-the-point post that talks about – you guessed it – handling negative criticism online.

5 Emerging PR Trends – And The Skills They Require
Post by Sarah Skerik
This post looks at the current trends in the PR business and helps in determining which skills are really needed.

Have you downloaded my special free report yet?

The 6 Step Guide to Preparing Your Business for a Social Media Crisis
Discover the 6 steps to preparing your business, your team and yourself for a social media crisis. This report is free and loaded with valuable content. Don’t miss out, download your copy now!

Thanks for stopping by this week, and stay tuned for even more hot topics and social media crisis related content next week! Have yourself a fabulous weekend!

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About Melissa Agnes

Melissa Agnes, president of Melissa Agnes Crisis Management, is a specialist in social media crises and online reputation management.

From evaluating the risk that social media and the Internet present to your organization, to developing a comprehensive social media and online crisis management and communications plan, Melissa offers an array of well-rounded services enabling organizations to empower themselves and their team when it comes to the prevention, detection and management of online crisis situations.

Melissa writes a daily blog on the subject of online crisis management and invites you to connect with her on Twitter and Linkedin.

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