Another week come and gone. I hope you’ve been finding time to enjoy this beautiful summer we’ve been having – before next thing you know and it’s winter again! Check out some of the hot social media crisis related topics that you may have missed this week, while you’ve been busy soaking up all that sun – err, I mean while you’ve been hard at work!
Can McDonald’s New Truth Campaign Launch Them Into a Social Media Attack?
McDonald’s has launched a truth campaign on social media, aimed at answering any and every question posed by customers – even the hard ones! Could this be a potential social media risk for the brand, or a smart marketing move?
Book/Interview Review: The Four Stages of Highly Effective Crisis Management, by Jane Jordan-Meier
Jane Jordan-Meier’s new book, The Four Stages of Highly Effective Crisis Management, is a must-read! Within this post I review Jane’s book, as well as published a complete face-to-face interview with Jane herself – and you’ll find a special discounted price created specially for you, the fabulous readers of my blog!
How Powerful Can One Unhappy Customer Truly Be?
The answer is very powerful! Find out how and why within this post.
10 Ways to Make Sure a Social Media Crisis Ruins Your Brand’s Reputation
Want to make sure that a social media crisis has a negative impact on your brand’s reputation? Simply follow the 10 tips within this post!
The Crisis Show
Have You Caught An Episode of The Crisis Show Yet?
If you haven’t had a chance to tune in to The Crisis Show, check out our third week’s airing here – and be sure to tune-in to next week’s live show!
More great articles that you don’t want to miss!
They Call it an Ambush
Guest post by Judy Hoffman on Bersntein Crisis Management Blog
This post examines how you should and should not respond to the media, providing you with excellent examples of what to say under different scenarios.
How to Build a Simple Sentiment Analysis Using Social Media in a Crisis
Post by Chris Syme
A quick and dirty post that will help you get your grasp around a quick sentiment analysis, pre crisis.
Digital Preparedness Kit – Fairfax County, Virginia
Post by Kim Stephens
This post contains 10 great preparedness tips for digital use in an emergency. There are some best practices in this one!
Have you downloaded my hot free report yet?
6 Step Guide to Preparing Your Business for a Social Media Crisis
Discover the 6 steps to preparing your business, your team and yourself for a social media crisis. This report is free and loaded with valuable content. Don’t miss out, download your copy now!
Thanks for stopping by this week, and stay tuned next week for more great social media crisis related hot topics! Have a wonderful weekend!