This week was all about tips for your social media crisis communications! Each day I offered a different short and to-the-point tip to help you when it comes to your crisis communications. Check out what you may have missed:
Social Media Crisis Communications Quick Tip #1
When is it appropriate to disengage with fans on social media? Check out these guidelines in this 1st of 4 quick tips for social media crisis communications!
Social Media Crisis Communications Quick Tip #2
Find out how and why to leverage video within your social media crisis communications!
Social Media Crisis Communications Quick Tip #3
Discover how and why to evaluate your brand’s online and social media marketing messages and campaigns in a crisis.
Social Media Crisis Communications Quick Tip #4
Discover why it’s important to keep the lines of internal communications open during a crisis.
The Crisis Show
Episode 16: Meningitis Outbreak, NJ School Sex Scandal, Toyota’s Massive Recall
This week we had special guest, Brad Phillips of Phillips Media Relations, join us as we discussed and analyzed some of the hottest crisis related topics in the news!
More great reads by other great crisis and communications experts
- Social Media Doesn’t Close For The Weekend – Post by Bernstein Crisis Management inc.
- The Failure of Crisis Response on the Fly – Post by Chris Syme
- When Deleting Social Media Comments is OK – Post by Bernstein Crisis Management inc.
- Canadian Red Cross Social Media Survey – Post by Kim Stephens
The Social Media Crisis Management – The Starter’s Toolkit
Social Media Crisis Management – The Starter’s Toolkit
The Social Media Crisis Management – The Starter’s Toolkit is a complete guide and do-it-yourself workshop, created to provide you with a step-by-step outline to begin developing your brand’s social media crisis plan. Learn more about the Toolkit here!
Have a fabulous weekend everybody, and I’ll see you here next week for even more hot topics and crisis management tips!