Check out some of the worth-while reads you may have missed this week – and have a great weekend!
From the melissaagnescrisismanagement.com blog
- Important: Incorporate Vine Into Your Social Media Crisis Plan
- Twitter Customer Service Study: Lessons Learned (with Infographic)
- Is Your Social Media Crisis Communications Plan Twitter-Friendly?
- Internet Defamation: What Are Your Options? (video)
Other articles worth your attention
- Is Your Social Media Policy Compliant with Federal Law?
- Part 2: Thanks for the Lesson Lance!
- Influence of Twitter’s new app Vine for Crisis Communicators: Integration of Visual Storytelling & Power of Eye Witness Accounts
- Growing Pains for Twitter’s Vine: Porn problem creates crisis for video-sharing app